Skip to content

Manage your profile

Your profile page is the single place to update your account details, change your password, view your organisation membership, and control support access. Two-factor authentication, SSH keys, and API credentials are managed from the same page; each has its own tutorial.

Prerequisites

  • A signed-in Breqwatr Cloud account.

Steps

1. Open your profile

  1. Click your avatar in the top right of the Portal and choose Profile.

    Screenshot needed

    Avatar menu with the Profile item highlighted.

2. Update your details

  1. In the Details card, edit your Name, Email, or Timezone.

    Times throughout the Portal (audit logs, invoices, usage charts) are shown in the timezone set here.

    Screenshot needed

    Profile Details card.

  2. Click Save changes.

3. Change your password

Use this when you know your current password. If you're locked out, see Reset your password.

  1. In the Password card, enter your Current password.

  2. Enter a new password and confirm it. Passwords must be at least 8 characters with an uppercase letter, a lowercase letter, and a number.

    Screenshot needed

    Profile Password card.

  3. Click Change password.

4. Review your organisation membership

The Organisation card shows the organisation you belong to and your role inside it (owner, admin, or member). It's read-only — to change your role, ask an owner of the organisation.

Screenshot needed

Profile Organisation card.

5. Grant support access (optional)

When you're chasing a bug with Breqwatr support, you can let them sign in as your account for a fixed window.

  1. In the Support access card, optionally describe what's wrong (anything you tell support helps them find the issue faster).

  2. Click 1 hour, 24 hours, or 7 days to grant access for that long.

    Screenshot needed

    Profile Support access card.

  3. Disable support access at any time by clicking Disable support access in the same card.

    Note: Every support sign-in is recorded in your organisation's audit log.

Verification

  • Saved changes display a confirmation banner at the top of the page.
  • Updated timezone takes effect immediately — reload another Portal page to see times in your new zone.
  • An active support-access window is shown with its expiry date in the Support access card.

Next steps